Have you ever used online scheduling software? Do you know what it is? If you answered no to either of these, you’ve come to the right place. Let your customers book appointments with you online, anytime, anywhere with online scheduling software. Its simple, easy to use, and you will increase your customers and decrease no shows. Your customers will no longer have to call you every time they want to schedule an appointment!
Check out 5 Ways Online Scheduling Drives More Business To You
1. You don’t need to hire a receptionist, pay overtime or reassign staff responsibilities. Unless your staffers are volunteers who work for free, any time they commit to answering phones, responding to e-mails and voicemail message, or taking an appointment in-person costs money. And when appointments and reservations pile up, you could find yourself hiring a new employee, paying overtime or reassigning staff responsibilities to manage these. Web based appointment scheduling can help decrease expenses that cut into your bottom line.
2. You can market your services—and instantly book them—in Facebook, Twitter and LinkedIn. Web sites are not longer the only online spot where people seek out information. More and more of them are checking out a business’ social media pages. It’s a great place to market your services, discounts and promotions….and book appointments and reservations at the same time! Many of your customers and prospective customers will purchase these instantly if they have an easy way to do so. Just add a “Book Now” button or the scheduler link right on the page and give them that ability!
3. It reduces “no-shows”. Unused time slots equate to loss revenue, which is especially frustrating when that time slot was already booked and the individuals fails to make his or her scheduled time. Automated e-mail and text message reminders sent prior to a schedule appointment or reservation time can quickly remedy this by reducing the number of “no-shows” by over 50 percent.
4. It keeps your business or organization open 24 hours a day. You may be on a 9-to-5 schedule, but chances are many of your customers and prospective customers are not. A Web appointment scheduler is accessible 24 hours a day, meaning you’ll book appointments and reservations not only from those individuals unable to schedule during normal business hours, but also those spontaneous users who just happened onto your site in the middle of the night and want to immediately book a service with you. A survey of current Appointment-Plus clients shows that booked appointments increase by 20 percent when using 24-7 online scheduling software.
5. It keeps you connected with current customers. “Out of sight, out of mind” is not the case with online scheduling software, as a business or organization can stay connected with its customers with e-newsletters, messaging and repeat customer reminders sent to individuals when a specified length of time has expired between their appointments or reservations.
