As you likely know already, implementing multi-carrier shipping software solutions can take so long and cost so much. This is especially true when we’re talking about bespoke or custom-built systems that are developed to exact company specifications. Creating a �one-size-fits-all� solution sure does sound good, but when it comes down to it, implementing bespoke shipping agency software is always easier said than done. To begin with, it usually takes years to understand, configure, design, build, and finally implement these systems. Also, if you are not careful, you might end up getting less than expected to implement and paying far more than the projected cost. Furthermore, bespoke or in-house shipping company software systems built on older platforms may require expensive re-programming in order to work properly with modern systems, something which is quite daunting considering how fast software and IT systems go out-of-date these days.
Counting the cost, complexities, and risks associated with bespoke marine software solutions, forward-thinking operators do not consider them as a viable solution to ever-changing needs of the maritime supply chain industry. That is why many shipping companies and freight forwarders prefer packaged or off-the-shelf liner shipping software because of its perceived benefits:
Ease of Implementation.
Package software is widely available, easy to install, and can be tested prior to purchase.
Flexibility
Shipping line software purchased off-the-shelf is designed with a �switching� feature which allows for hassle-free customization and upgrade to newer platforms.
Cost
Implementing packaged software is up to 50 times cheaper than bespoke systems � quite a bargain especially for companies looking to cut operational costs.
Aside from bespoke and in-house systems, some shipping companies consider free options. You read that right. Major forwarders like DHL, FedEx, and UPS offer shipping software for liner agencies at no cost. It sounds ridiculous that some companies would offer a cost-cutting, income-generating product for free, but who does not like free gifts anyway?
But, before taking the bait and getting hooked on free software, shipping companies must first ask themselves: �What/how much will it cost me?�To answer this question, here are a few downsides of using free shipping agency software:
1.You are essentially bound or held captive to the giver of the �free� gift, which means that you are stuck with that company in all transactions involving their software.
2.Because you are using another company’s software system, it can be extremely difficult to implement your own rules and policies, let alone ensure adherence to those rules and policies.
3.You will have no control over development and maintenance of the software.
4.Adapting to changes in the industry will be difficult, and because of this�
5.You lose capability to compete with other industry players.
Of course, there are also certain benefits of using free software, at the top of which is the cost advantage. (Well, it’s free!) Shipping operators must do their research to find out what type of shipping software solutions they really need to grow their business, identify the risks, and weigh the benefits against potential problems. Finding a reliable shipping software company is a good way to start.
