What kind of features should you look for when selecting your scheduling software? It’s a decision not to be taken lightly because the lifeblood for most businesses is its clientele. Investing in a scheduling software that ensures your business runs smoothly with accurate, efficient, and continual appointment setting is vital. So, what should you expect from your software? Read on.
Your scheduling software should be feature rich, giving you the freedom to customize your program to fit your company’s needs. But, it also needs to be secure. A good software system will use a 128-bit Secure Sockets Layer, or SSL. When your clients set appointments this provides them with the security they deserve to protect their private information. The company you purchase your scheduling software from should also provide servers that have nightly, automatic dual back up of all data. This way, on multiple levels, all of your records are kept safe.
Find a scheduling software that offers flexible formats for customized necessity. If your company schedules more than one client for a time slot, tours for example, make sure the software you’re considering buying has the capability to alternate between single and multiple appointment settings. To allow you maximum revenue potential, there is software that offers the capability to switch back and forth.
Not only should your software provide the capability to schedule clients how you choose, but also employee schedules, for multiple locations. The scheduling software you select should offer the option to individualize each separate location’s site, or making a uniform site. To tailor each location’s confirmation emails to their unique theme, or share a unified them. Schedule staff for each separate location, or even share staff among your multiple locations. The more flexible the software, the more your needs will be met.
The flexibility in your chosen scheduling software is vital, but more than that, it should provide the same privacy for your employees as for your clients. Customize your software where employees can access their own schedule and private information, but not each other’s, while at the same time your managers and supervisors are privy only to the information they need. Your employees will appreciate the same privacy given your clients.
All in all, look for a scheduling software that is flexible enough to meet all of your company’s needs, all of your employees’ needs, and all of your clients’ needs. But that will also protect the privacy of everyone who entrusts their personal information to your care. There are software dealers out there who provide the kind of quality software with a wide enough range of features that will cover the unique requirements any type of business may have. All you have to do is pick one.
